I can’t log into my account. What do I do?

Q: Are all website prices in USD?

Yes, we’re a Florida company and all our banking and company filing is in the United States and USD Currency.

Q: I placed an order as a gift, are the prices on the packaging?

We do not put the actual price paid on the packages / inserts, but some of our bed sheet lines do include the “Retail MSRP ” price on the packaging, usually $199+ so… Prepare yourself for that flattering “Thank You Sooo Much” phone call, it’s coming.

Q: What Payment Methods Do You Accept?

We currently Accept Paypal, Amazon Pay as well as Visa, MasterCard, Discover, American Express & Apple Pay. So yea, pretty much everything.

Question

I can’t log into my account. What do I do?

Next Article in Topic

What can I do with my account?

Previous Article in Topic

How do I make my account?

Contact Us

Not finding what you're looking for? Live Chat

Accepted Answer

If you’re having trouble logging into your account, it’s possible that you haven’t made one yet. Follow the steps in the “How Do I Make My Account” section of the FAQ.
If you’re still having trouble, please contact Customer Service. You can chat through our website, call us at 0330 818 1561, email us at support@cosyhousecollection.co.uk, or fill out a contact form here.